Privacy Policy

At Sleep Wear Luxury, we believe your privacy should be as carefully protected as the comfort of our premium sleepwear. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit sleepwearluxury.com or make a purchase from our luxury sleepwear collections.

1. Information We Collect

To provide our seamless luxury shopping experience, we collect:

• Personal Details: Name, email address, shipping/billing address, and phone number when you create an account or place an order
• Payment Information: Credit card details processed through our secure payment gateways (we never store full card numbers)
• Preferences: Size selections, fabric preferences, and wish list items to personalize your experience
• Technical Data: IP address, browser type, device information, and pages visited to optimize our website
• Communications: Records of customer service interactions and survey responses

2. How We Use Your Information

We treat your data with the same care we apply to selecting our silk fabrics:

• Process your luxury sleepwear orders and arrange worldwide delivery (excluding certain Asian and remote regions)
• Provide personalized recommendations based on your preferences
• Improve our website functionality and customer service
• Send order confirmations, shipping notifications, and service messages
• With your consent, share exclusive offers and sleepwear collection previews
• Prevent fraud and enhance payment security

3. Data Sharing & Disclosure

Your privacy is as important to us as your comfort. We only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT security
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions, with appropriate privacy protections

We never sell your personal information to third parties.

4. International Data Transfers

As a global luxury brand (excluding certain regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws and maintain our high security standards.

5. Data Security

We protect your information with the same dedication we apply to crafting our sleepwear:

• 256-bit SSL encryption for all transactions
• Secure tokenization for payment data
• Regular security audits and vulnerability testing
• Limited employee access to personal data

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Withdraw consent for marketing communications
• Request data portability where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your shopping experience:

• Essential Cookies: Required for site functionality and secure checkout
• Performance Cookies: Help us improve our website
• Marketing Cookies: Used with consent to personalize offers

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our luxury sleepwear collections are designed for adults. We do not knowingly collect data from children under 16.

9. Policy Updates

We may update this policy to reflect changes in our practices. Significant changes will be communicated through our website or email.